A crisis can happen anywhere, and being prepared makes a difference. Whether it’s a medical emergency, fire, or legal issue, knowing who to call and what steps to take in Spain ensures a faster response and better outcomes.
Key Emergency Numbers in Spain
Spain has a unified emergency system, meaning one number connects you to all major services.
General Emergency Number
- 112 – The main emergency number for police, fire, and medical services. Operators speak multiple languages, including English, and are available 24/7.
Specific Emergency Contacts
- 061 – Medical emergencies (alternative to 112)
- 091 – National Police (serious crimes, theft, or threats)
- 092 – Local Police (traffic issues, lost property, minor crimes)
- 062 – Civil Guard (rural law enforcement, border control, road safety)
- 080 – Fire department
- 085 – Rural fire emergencies
- 900 202 202 – Sea rescue emergencies
Medical Emergencies: What to Do
If a medical issue arises, quick action is key.
Steps to Take in a Medical Emergency
- Call 112 or 061 – Provide the location, type of emergency, and condition of the person affected.
- Follow instructions – The dispatcher may guide you on first aid while an ambulance arrives.
- Go to a hospital if needed – Public hospitals (Hospital Universitario, Hospital Clínic) provide emergency care to all, including tourists.
- Show your European Health Insurance Card (EHIC) or travel insurance – This ensures medical costs are covered.
Nearest Pharmacy Assistance
Pharmacies in Spain operate on a rotational 24-hour schedule. If one is closed, check the notice on the door for the nearest open location or call 010 (local city information).
Fire and Natural Disasters
Spain experiences wildfires, especially in summer, and occasional earthquakes. Quick response minimizes risk.
What to Do in Case of Fire
- Evacuate immediately and call 112 or 080.
- Do not use elevators – use stairs only.
- If trapped, stay low, cover your mouth with a damp cloth, and signal for help.
- For forest fires, move uphill and away from wind direction.
What to Do During an Earthquake
- If indoors, stay under a sturdy structure like a table.
- If outside, move away from buildings, trees, and power lines.
- After the shaking stops, check for injuries and call 112 if help is needed.
Crime and Safety Concerns
Spain is generally safe, but pickpocketing, scams, and occasional violent crimes occur, especially in tourist areas.
What to Do if You Are a Victim of Crime
- Call 091 (National Police) or 092 (Local Police).
- File a report at a police station or online via Policía Nacional.
- For stolen passports, contact your embassy immediately.
Avoiding Scams and Pickpocketing
- Stay alert in crowded places like metro stations and markets.
- Carry bags across your body, not on one shoulder.
- Avoid engaging with street gamblers or overly friendly strangers.
Road Accidents and Transport Issues
Spain has strict traffic laws, and emergency response is efficient. If involved in an accident:
Steps to Take After a Car Accident
- Check for injuries – Call 112 if medical assistance is needed.
- Turn on hazard lights and use warning triangles.
- Exchange details – Get the other driver’s license, registration, and insurance details.
- Report the accident to police if serious damage or injuries occur.
For breakdowns, call RACE (Royal Automobile Club of Spain) at 900 100 505.
Lost or Stolen Items
Losing a passport, credit card, or phone while traveling can be stressful.
What to Do
- Lost passport – Report it to the nearest police station and contact your embassy.
- Stolen credit card – Call your bank to freeze the card. Most Spanish banks have 24-hour fraud hotlines.
- Lost phone – Call your service provider to block the device and use “Find My Phone” if enabled.
Consular Assistance for Foreigners
If facing legal trouble, medical issues, or lost documents, embassies provide support.
Embassy Services Include
- Passport replacements
- Legal guidance
- Emergency financial assistance
- Contacting family in case of serious incidents
Find your embassy contact details through Embassies in Spain.
Workplace or Public Disturbances
Protests and strikes happen in major cities. Most remain peaceful, but disruptions occur.
If You Encounter a Protest
- Avoid crowds, especially near government buildings.
- Stay informed through local news.
- If caught in unrest, move away calmly and find shelter.
Tourist-Specific Issues
Language barriers and unfamiliar environments make emergencies harder to handle.
Helpful Services for Tourists
- Tourist Helpline (902 102 112) – English-speaking support.
- Lost Property Office (010) – Call for lost items in major cities.
- Red Cross Spain (900 100 333) – Medical and humanitarian aid.
Final Steps for Emergency Preparedness
Before traveling or settling in Spain:
- Save emergency numbers on your phone.
- Have digital and physical copies of passports and insurance details.
- Know the nearest hospital and embassy location.
- Consider travel insurance for unexpected medical or legal costs.
Emergencies are unpredictable, but knowing what to do reduces panic and improves safety. Stay informed, act quickly, and seek assistance when needed.